Speaker Opportunity
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About the Speaking Engagement (lecture goals / learning outcomes)
The training will be designated for the customer service representatives on how to de-escalate situations with upset owners.
Type of Engagement
- 31-60 Minutes
- Class Lecture,Workshop
- 20 Participant(s)
Compensation
Course Name
- De-Escalation Techniques
Available Technology
- Audio and Video Inputs
- Free WIFI
- Instructor’s laptop (MAC)
- TV
Potential Topic(s)
Helpful de-escalation techniques to address situations with upset owners. It would be insightful to have a speaker talk about the psychological stressors and how to navigate a situation where an owner is in distress.
Other Details
No details are available.
Relevant documents (syllabus, lesson plans, schedule, event details)
No details are available.
Keywords
The SpeakerPost platform is mostly intended for individuals looking to contribute to academia by volunteering their time or for college professors and career counselors hoping to find guest speakers for their classes and events. To apply to help, join our volunteer community, sign up and create a profile at www.speakerpost.com with the invite code d6f001